Guides
Questions law firms ask us about their websites.
What a website should cost. What POPIA and the Legal Practice Council actually require. Why a site gets no enquiries, who owns it, and how to check your own. Written for attorneys, and free to read whether you ever speak to us or not.
Diagnosing your site
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Check your own law firm website in twenty minutes
Twelve checks from our sixty-check audit — the ones that need nothing but a phone. Most firms find three or four faults they didn't know about.
Updated 06 Aug 2026
How to tell whether your contact form is actually working
Submit it yourself. Most firms never have. Here are the four ways a contact form fails without telling anybody.
Updated 06 Aug 2026
Why your firm's website gets no enquiries
Five reasons, in order of how often we find them. It is almost never the design.
Updated 06 Aug 2026
Cost and ownership
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What a law firm website should cost in South Africa
Real numbers from the South African market, what actually drives the price, and the cost nobody quotes for.
Updated 23 Sept 2026
Who actually owns your law firm's website?
Four separate questions. Most firms have never asked any of them, and find out the answers at the worst possible moment.
Updated 06 Aug 2026
Compliance
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What POPIA requires on your law firm's website
Section 18 lists what you must tell people when you collect their information. A contact form collects their information.
Updated 06 Aug 2026
What the LPC rules let you say on your firm's website
You may advertise. You may call yourself a specialist. Three things you may not do — and one obligation that applies to content you didn't write.
Updated 06 Aug 2026
Being found
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Your Google Business Profile matters more than your website
For someone searching 'attorney near me', the profile decides. The website is the second click, and often there isn't one.
Updated 06 Aug 2026
Asking clients for Google reviews without breaching the rules
You may ask. But under the Code of Conduct a review is publicity — and that creates an obligation most firms have never heard of.
Updated 06 Aug 2026
Will clients find your firm when they ask ChatGPT?
We asked five surfaces the same question about Pretoria divorce attorneys. Between them they named 18 different firms. One appeared in three answers. Fourteen appeared in one.
Updated 06 Aug 2026